mcwaff Terms and Conditions
Please read our full terms and conditions carefully before using this platform. All terms related to accounts, bonuses, payments and responsible gaming are stated in detail here.
General Introduction
mcwaff is a trusted online betting and casino platform in Bangladesh. These terms and conditions ("Terms") form a legal agreement between you ("User") and the mcwaff platform. By using mcwaff services through our website, mobile version or any other medium, you automatically agree to these Terms.
It is entirely the user's responsibility to read and fully understand these Terms. If you do not understand any part or have any questions, please contact our 24/7 live chat support.
1.1 Scope of Application
These Terms apply to all mcwaff services, games, promotions, bonus offers, payment transactions and customer support. Using any mcwaff service means you have accepted these Terms in full.
1.2 Definitions
- "Platform" — The mcwaff website and all its digital services.
- "Account" — A user's registered personal gaming account.
- "Bonus Funds" — Credits granted as promotional offers, usable under specific conditions.
- "Turnover" — The condition requiring a specific amount of money to be wagered.
- "KYC" (KYC) — The identity verification process.
Account Registration and Eligibility
The following conditions must be met to open an account on the mcwaff platform. If these conditions are not met, mcwaff reserves the right to suspend or close the account at any time.
2.1 Age Requirement
Only individuals aged 21 years or older may open an account and play games on mcwaff. If age verification is required, a national ID card or other proof-of-age documents must be submitted. Accounts of underage users will be cancelled immediately and deposited funds may be forfeited.
2.2 One Person, One Account
Each individual may open only one account. If a person is found to hold multiple accounts, all accounts will be closed and the deposited funds and bonuses will be forfeited.
2.3 Providing Accurate Information
All information provided at the time of registration must be completely true, accurate and up to date. Opening an account with incorrect or false information will be considered a breach of these Terms. If you need to update your information, please let us know via live chat.
2.4 Account Security
- Keep your password and login details completely confidential — never share them with anyone.
- If you suspect any unauthorised access to your account, notify us immediately.
- Placing bets on behalf of others or allowing others to use your account is strictly prohibited.
- Always log out after logging in on a public or shared computer.
Deposit and Withdrawal Terms
All financial transactions on mcwaff are conducted in Bangladeshi Taka (BDT / ৳). We ensure fast and secure transactions via bKash, Nagad, Rocket, Upay and bank transfer.
3.1 Deposit Rules
| Item | Description |
|---|---|
| Minimum Deposit Amount | ৳500 (per method) |
| Accepted Methods | bKash, Nagad, Rocket, Upay, Bank Transfer |
| Deposit Time | Usually instant |
| Deposit Currency | Bangladeshi Taka (BDT / ৳) |
Deposited funds must come from a payment method registered in the account holder's own name. Deposits made through third parties are prohibited.
3.2 Withdrawal Rules
- Minimum withdrawal amount: ৳500
- Withdrawals are generally processed within 5–30 minutes.
- Withdrawals are sent only via the same method used for the deposit.
- Withdrawals may be delayed until KYC verification is complete.
- Additional verification may be required for unusual or suspicious transactions.
3.3 Anti-Money Laundering
mcwaff complies with international anti-money laundering policies. We reserve the right to temporarily suspend an account for investigation in cases of suspicious transactions.
Bonus and Promotion Terms
mcwaff offers its users various bonus and promotion offers. These bonuses and promotions have specific conditions, and failure to comply may result in the bonus being forfeited.
4.1 Welcome Bonus
New users will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳15,000. For example:
- ৳1,000 deposited → bonus ৳1,200 → total balance ৳2,200
- ৳26,000 deposited → bonus ৳15,000 → total balance ৳41,000
4.2 Wagering Requirement (Turnover Condition)
A 20x (20 times) wagering requirement applies to the welcome bonus. This means the bonus funds will only be converted to real money after wagering an amount equal to 20 times the bonus.
Example: For a ৳1,200 bonus, a total of ৳24,000 must be wagered (1,200 × 20).
4.3 Bonus Usage Rules
- Bonus funds cannot be withdrawn directly — the turnover requirement must be met first.
- While one bonus offer is active, it cannot be used together with another bonus offer unless explicitly stated.
- If evidence of bonus abuse is found, the bonus and related winnings will be forfeited.
- Each bonus offer has a set expiry — if the turnover is not completed within the specified time, the bonus will be cancelled.
- mcwaff reserves the right to change or withdraw bonus offers at any time.
4.4 VIP Cashback Program
Regular players can advance through our VIP program. Weekly cashback is available across five levels:
| Level | Maximum Weekly Cashback |
|---|---|
| Bronze | Up to 0.3% |
| Silver | Up to 0.6% |
| Gold | Up to 0.9% |
| Platinum | Up to 1.2% |
| Diamond | Up to 1.5% |
The conditions for advancing to a VIP level are determined based on assessment and are at the discretion of mcwaff.
Gaming Rules
The following general rules must be followed when playing betting and casino games on mcwaff. Individual game rules may also apply.
5.1 Betting Rules
- Once confirmed, all bets cannot be changed or cancelled.
- If a bet is completed in an abnormal way due to a technical error, that bet may be considered void.
- The data recorded in the mcwaff system is considered final for determining game results.
- mcwaff is not responsible for issues caused by internet disconnection.
5.2 Special Rules for Sports Betting
The following rules apply to betting on cricket (BPL, IPL, T20 World Cup), football (FIFA), kabaddi and other sports:
- Odds provided before a match starts may change at any time.
- If a match is postponed or cancelled, bets on that match are generally considered void and the stake is returned.
- For live betting, markets remain open until a decision is made.
5.3 Prohibited Activities
The following activities are strictly prohibited and may result in account closure and forfeiture of funds:
- Betting using software, bots or automated methods.
- Using strategic betting methods with the intent to exploit the bonus system.
- Exploiting technical vulnerabilities of the platform or hacking.
- Using multiple accounts to claim bonuses repeatedly.
- Negatively affecting the gaming experience of other users.
Privacy and Data Protection
mcwaff gives the highest priority to the security of users' personal information. All data is kept secure using SSL encryption technology.
6.1 Data Collection and Use
We collect and store information provided at registration, transaction details and gaming activity data. This information is used to verify user identity, send promotions and improve the platform.
6.2 Sharing Data with Third Parties
We do not sell any personal information to third parties. However, necessary information may be shared with trusted partners for payment processing and KYC verification. For more details, please read our Privacy Policy.
6.3 Cookies
Our platform uses cookies to improve the user experience. Continued use of the platform will be considered as your consent to the use of cookies.
Responsible Gaming
mcwaff believes that gaming is for enjoyment — not addiction. We are committed to ensuring responsible gaming. This platform is for individuals aged 21 years or older only.
7.1 Self-Control Tools
Users may request the following features:
- Setting deposit limits (daily, weekly or monthly)
- Temporarily suspending the account (cooling-off period)
- Excluding yourself for a set period (self-exclusion)
To access these services, please make a request via live chat. For more details, visit our Responsible Gaming page.
7.2 Signs of Gaming Addiction
If you notice any of these signs in yourself, seek help: betting beyond your budget, placing more bets to recover lost money, neglecting family or work, or being unable to stop gaming.
Limitation of Liability and Dispute Resolution
8.1 Limitation of Liability
mcwaff is not responsible for the following:
- Losses caused by technical failures, server downtime or internet disconnection.
- Issues arising from errors in the software of third-party game providers.
- Losses caused by the user's own mistakes or negligence.
- Unauthorised third-party access to the account (if the user shares their credentials).
8.2 Account Suspension and Closure
mcwaff reserves the right to suspend or close an account without prior notice in the following circumstances:
- If any part of these terms and conditions is violated.
- If fraud or money laundering is suspected.
- If evidence of operating multiple accounts is found.
- If false information regarding age or identity is provided.
- If normal operation of the platform is disrupted.
8.3 Dispute Resolution
For any dispute or complaint, please first contact us via our 24/7 live chat or email ([email protected]). We review all complaints seriously and are committed to providing quick resolutions. In the event of a dispute, records stored in the mcwaff system will be considered final evidence.
Miscellaneous Provisions
9.1 Changes to Terms and Conditions
mcwaff reserves the right to change, amend, or update these rules and terms and conditions at any time. Continued use of the platform after any changes will be considered your acceptance of the new terms. Therefore, it is advised to review this page regularly.
9.2 Language and Interpretation
These terms and conditions are written in Bengali. In case of any conflict, the Bengali version shall be considered effective. If any part seems unclear, please ask via live chat.
9.3 Severability
If any part of these terms and conditions is found to be invalid or unenforceable, the remaining parts will remain fully in effect.
9.4 Entire Agreement
These terms and conditions, the Privacy Policy and the Responsible Gaming Policy together constitute the entire agreement between the user and mcwaff and supersede all prior oral or written agreements.
Have questions? Contact us
If you have any questions or uncertainties about these rules and terms and conditions, our 24/7 Bengali support team is always ready to help.
Email: [email protected]